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Contact us. We will be happy to help.

EasyDNN Support

Use our help desk to contact us. You can ask us about our products and services, get help, report a bug, or anything else.

How to contact us:

You can contact us by creating a ticket or by sending an email to support@easydnnsolutions.com


Important note:

All our replies are sent to your email, but you can also see them in our help desk. Sometimes our emails can end up in your spam folder. To prevent that, please add our email support@easydnnsolutions.com to your white list. In order to be able to see your ticket in our help desk, you must be logged into our site with the same email address that you left when creating a ticket. If you just sent us an email, you can also see your ticket in our help desk, but you must register and log into our site with the same email.

PREMIUM SUPPORT AVAILABLE
  • Faster response time
  • Priority bug fixing
  • Small customizations
  • Remote assistance
  • Installing and configuring our products

Check our support plans

EasyDNNSolutions

PRICING PLAN

Standard support Limited standard support Premium support

PRICE

Free Free $75/hour
Availability during subscription (90 or 365 days) * Unlimited Premium support terms
Bug fixes
Support by email
Documentation
Live chat
Remote Assistance
First response time In 2 working days In 2 working days In 24 hours

SELF SERVICE OPTIONS

ONLINE MANUALS Lorem ipsum

ONLINE MANUALS

You can find user manuals and other documentation for our products on our documentation site.


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PRODUCT DOWNLOAD

You can download a trial version of our modules from our website. The commercial versions of the products can only be downloaded from the DNN store. Download the version that you’ve bought from the DNN > Download page and look for free upgrades on the DNN > Patches page.

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MODULE ACTIVATION

Commercial versions of our modules need to be activated. Activate the modules you've purchased with the invoice ID that you received after purchasing them on the DNN store.